⚠️ Important Notice: We’ve been made aware of a false online ad misusing our name and logo. Valley View Casino is not affiliated with any online gambling or bonus offers.

PRIVACY POLICY

This privacy policy sets forth the privacy practices for the website located at www.ValleyViewCasino.com (the “Site”), which is operated by Valley View Casino and Hotel (“VVCH”). The privacy policy should be read in conjunction with the Terms & Conditions (“Terms”) of VVCH, which are hereby incorporated by reference and may be found at https://www.valleyviewcasino.com/terms/.

This privacy policy applies solely to information collected by the Site and will notify you of the following:

  • What personal information is collected from you, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • How you can correct any inaccuracies in the information.


Use of the Site by Individuals under the Age of 21

Individuals under the age of 21 are prohibited from using the Site and the services offered thereon. By accepting these Terms, you are representing that you are of the legal age to enter into legally binding agreements with VVCH in your applicable jurisdiction and at least 21 years of age.


Information Collection, Use, and Sharing

VVCH only has access to, or collects, personal information that you voluntarily give VVCH via email or other direct contact from you. VVCH will not sell or rent this personal information to anyone.

VVCH will use your personal information to respond to you, regarding the reason you contacted us. “Personal information” is defined as your name, email address, phone number, mailing address, or IP address. VVCH will not share your personal information with any third party outside of VVCH, other than as necessary to respond to your request. When you visit this Site, VVCH may re-target advertising to you through cookies, email, and direct mail.

Opt-out

You may opt-out of any future contacts from VVCH, including but not limited to specials, new products or services from us at any time by contacting us at info@ValleyViewCasino.com or 760-291-5500.


Security

VVCH takes precautions to protect your information. When you submit sensitive information via the Site, VVCH has both online and offline security precautions in place to protect your information.

Links

This Site may contain links to third-party websites. Please be aware that VVCH is not responsible for the content or privacy practices of such other sites. VVCH encourages its users to be aware when they leave the Site and to read the privacy policy of any other third-party website that collects personal information. VVCH has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Survey & Contests

From time to time, VVCH may request information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate and therefore disclose this information. VVCH may request information including contact information (such as name and shipping address), and demographic information (such as zip code, age level). If collected, contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Cookies

VVCH uses “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to the Site and identify repeat visitors to the Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the Site. Usage of a cookie is in no way linked to any personal information on the Site.

Service Providers

VVCH may employ third-party companies and individuals for various reasons including, but not limited to:

  • To facilitate our services;
  • To provide services on our behalf;
  • To perform service-related services; or
  • To assist us in analyzing how our services are used.

These third-party service providers may have access to your personal information in order to perform the tasks assigned to them on VVCH’s behalf. These service providers are obligated not to disclose or use the information for any other purpose.

Changes to This Privacy Policy

VVCH may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. VVCH may be reached at 760-291-5500 or at info@ValleyViewCasino.com.

Last revised on July 3, 2025.

It has come to our attention that a misleading advertisement is circulating on social media claiming that Valley View Casino is “officially online” and offering a $1,500 bonus for California residents. This ad uses our casino’s name and imagery without permission and redirects users to a suspicious download page. We are actively working with our advertising and legal teams to have it removed. Important Notes:
  • This ad is NOT affiliated with Valley View Casino & Hotel in any way.
  • Valley View Casino does not offer real-money gambling online.
  • Guests should not click any links or download anything from unverified sources.
For any official information about our services, or for any questions, please call Valley View Casino & Hotel at 760.291.5500.